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How to setup an email out of office auto reply
How to setup an email out of office auto reply

19th July 2018

The following steps explain how to set up an out of office reply for your email in Outlook 2007. Previous versions of Outlook will follow along with the same lines as the instructions below.

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Windows 10 Missing Apps/Windows Start Menu Missing Apps
Windows 10 Missing Apps/Windows Start Menu Missing Apps

9th August 2016

If your window 10 start menu loses all its APPS and/or the apps go missing from the start menu run the below commands:

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Windows Control Panel Blank
Windows Control Panel Blank

9th August 2016

If you load the control panel but the window is blank, apply the below fix to resolve:

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Outlook Automatic Formatting
Outlook Automatic Formatting

30th June 2016

Microsoft Outlook has a feature which allows emails to be formatted in a way to make them easier to identify such as font colour. In order to flag an email from a certain sender follow the steps below as an example:

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Windows Small Business Server 2003 Migration
Windows Small Business Server 2003 Migration

27th January 2014

Microsoft Small Business Server 2003 (SBS) has been in service for nearly 11 years resulting in the platform becoming dated…

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Cannot connect VPN in Windows 8 Error 942
Cannot connect VPN in Windows 8 Error 942

29th November 2013

VPNs are commonplace in today’s technology-led environment, however, they can be quite complicated to set up and even more complicated to troubleshoot.

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User Account Control (UAC) does not fully disable after being turned off from the control panel in Windows 8
User Account Control (UAC) does not fully disable after being turned off from the control panel in Windows 8

29th November 2013

In some cases turning off User Account Control (UAC) from the control panel does not work in Windows 8 and User Account Control (UAC) still appears to be running.

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Cannot see mapped drives when browsing to select folders in a program or install process
Cannot see mapped drives when browsing to select folders in a program or install process

29th November 2013

If you have a machine with network mapped drives setup which are accessible via “This PC” in file explorer but cannot be seen when browsing for a folder location in a program installation or just within a program to open data this is caused by User Account Control (UAC).

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No F8 option to load Safe Mode with Windows 8, how to load safe mode in Windows 8?
No F8 option to load Safe Mode with Windows 8, how to load safe mode in Windows 8?

29th November 2013

Booting Windows in Safe Mode is a common way to resolve PC issues. But what do you do if hitting F8 doesn’t work? Our Bristol IT support team guide you through what to do.

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Exchange 2010 – How to delete a mailbox when the user has been deleted from active directory?
Exchange 2010 – How to delete a mailbox when the user has been deleted from active directory?

25th September 2013

If a user is removed from active directory before being removed from the exchange management console, you will receive an error when trying to remove the mailbox stating it cannot be removed as the user object is not found.

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How do I change Pop3 email account settings in Windows Live Mail?
How do I change Pop3 email account settings in Windows Live Mail?

5th March 2012

If you already have an email account setup in Outlook but wish to change the details, for example, if the incoming pop3 server changes or your password is changed, you can simply edit the option to save creating the account from scratch.

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How do I change Pop3 email account settings in Microsoft Outlook 2010?
How do I change Pop3 email account settings in Microsoft Outlook 2010?

5th March 2012

On the face of it, email can be a simple thing. Usually, it’s pretty easy to setup, but if you need to change anything that’s where a lot of computer users can come a little unstuck.

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How do I change Pop3 email account settings in Microsoft Outlook 2003?
How do I change Pop3 email account settings in Microsoft Outlook 2003?

5th March 2012

If you already have an email account setup in Outlook but wish to change the details, for example, if the incoming pop3 server changes or your password is changed, you can simply edit the option to save creating the account from scratch.

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How do I change Pop3 email account settings in Microsoft Outlook Express?
How do I change Pop3 email account settings in Microsoft Outlook Express?

5th March 2012

Email support issues are one of the main areas where we help our clients on a daily basis.

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How do I change Pop3 email account settings in Microsoft Outlook 2007?
How do I change Pop3 email account settings in Microsoft Outlook 2007?

28th February 2012

If you already have an email account setup in Outlook but wish to change the details, for example, if the incoming pop3 server changes or your password is changed, you can simply edit the option to save creating the account from scratch.

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How do I resolve my computer mouse or keyboard not working?
How do I resolve my computer mouse or keyboard not working?

13th December 2011

Faults involving hardware can be some of the most difficult to diagnose as it could be a fault with the hardware itself or the software that controls it.

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How to Setup the iPhone for Exchange Email via IMAP
How to Setup the iPhone for Exchange Email via IMAP

6th September 2011

Please follow the below steps in order to setup your device for Microsoft Exchange Email via IMAP. Where an instruction says “save or next” you will see a button for either save or next. If the device software is up to date you will see “next” rather than “save” on most of the requests.

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Cannot open exe file’s in Windows
Cannot open exe file’s in Windows

1st July 2011

Windows is unable to open any EXE file and prompts you to select a program to run the exe.

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How to access EvolvIT support system
How to access EvolvIT support system

24th February 2011

Please note that in order to access the EvolvIT support system you must have a registered user login for our site.

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How to disable user account control in Windows 7
How to disable user account control in Windows 7

7th December 2010

1. Click on the Start button.

2. Click on Control Panel.

3. Click User Account and Family Safety.

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How can we save power, energy, equipment life, money and cut our carbon footprint when using IT equipment?
How can we save power, energy, equipment life, money and cut our carbon footprint when using IT equipment?

7th December 2010

EvolvIT – Tips for IT power, energy and carbon saving:

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FileMaker User Configuration
FileMaker User Configuration

29th October 2010

Read our guide to configuring Filemaker.

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24/7 IT Support Services in Bristol
24/7 IT Support Services in Bristol

29th October 2010

In the current climate of a 24-hour economy, it is essential that your business IT systems are running all day – and all night.

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Upgrade to Filemaker 11
Upgrade to Filemaker 11

1st September 2010

In order to upgrade your current Filemaker installation for OrganiseIT please follow our step by step instructions.

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How do I Copy or Cut and Paste?
How do I Copy or Cut and Paste?

20th April 2010

In order to save time and effort Windows has a built in function called copy or cut and paste.

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Working from Home – IT Support from Home
Working from Home – IT Support from Home

6th February 2010

You may have noticed a lot of snow recently; in fact, it probably stopped you getting to work. Not bad, but what is the cost to your business or employer?

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Why do I have no sound and how can I fix my sound problem?
Why do I have no sound and how can I fix my sound problem?

8th January 2010

If you’re like a lot of small businesses these days, having the radio or music playing through one of your office computers has become commonplace. What happens if that source should fail? You need to get it back up and running pronto.

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How do I turn on Machine Standby Power Saving in Windows XP?
How do I turn on Machine Standby Power Saving in Windows XP?

23rd December 2009

Over the course of a year, having your PCs go into power saving mode more quickly could save your business money and reduce emissions.

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Tape Backups, Is the end near?
Tape Backups, Is the end near?

21st December 2009

Like most IT Support companies we are asked on a daily basis to make recommendations, tender for business and contracted to help out IT staff and businesses.

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Green Computing Going green by lowering EvolvIT’s CO2 footprint
Green Computing Going green by lowering EvolvIT’s CO2 footprint

11th November 2009

It is hard to ignore, we are all producing too much CO2. It could be from inefficient electrical usage, car usage or simply quantity of waste sent to landfill. Being a business we have a larger CO2 footprint than most – and so we have implemented as many procedures as possible to reduce the impact EvolvIT has on our environment.

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How do I turn on hard disk power saving in Windows XP?
How do I turn on hard disk power saving in Windows XP?

23rd September 2009

According to many energy reports and statistics we could save a lot of energy by simply turning the power off to our Hard Disk Drives when the computer is not in use.

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How to connect to a wireless network in Windows XP
How to connect to a wireless network in Windows XP

21st September 2009

The below example uses the Windows XP Wireless Zero Configuration tool in order to connect to a wireless network: Read more

How do I change the view of my files?
How do I change the view of my files?

1st September 2009

Microsoft Windows allows a user to view files in a window via a given view E.G by Thumbnails, Tiles, Icons, List and Details.

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How do I arrange icons?
How do I arrange icons?

1st September 2009

Microsoft Windows allows a user to arrange icons including folders, documents and shortcuts in a given order to assist in locating the file or program you wish to access E.G by name, size, type, modified, groups and auto arrange.

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How to delete temporary internet files
How to delete temporary internet files

11th August 2009

We have produced the following steps to explain how you can delete a computers temporary internet files. Please note that some instructions may differ depending on your operating system and browser version.

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How to setup iPhone/iPod Touch for Exchange Emails
How to setup iPhone/iPod Touch for Exchange Emails

29th May 2009

In order to set up your iPhone/iPod Touch to access your Microsoft Exchange Mailbox, please follow the instructions below. Please also note that instructions may be slightly different based upon your software version of the iPhone or iPod Touch.

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How can I open a 2007 Microsoft Office file in an earlier version of Office?
How can I open a 2007 Microsoft Office file in an earlier version of Office?

14th January 2009

Our clients receive files from their customers and partners in many different formats and from legacy versions of software. Being able to open these files easily is of paramount importance.

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IT Cost Saving: Outsourcing
IT Cost Saving: Outsourcing

12th January 2009

In these turbulent times, with budget strings being tightened ever tighter, outsourcing is becoming a fast route to saving money on your IT expenditure.

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AKC Fundraiser Database Replacement
AKC Fundraiser Database Replacement

9th December 2008

AKC Consultancies Ltd were a company that created a fundraising management database aimed at the charity sector. Unfortunately, in 2008, AKC unexpectedly went out of business leaving many charities with an unsupported fundraising system.

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How do I setup a pop3 email account in Microsoft Outlook?
How do I setup a pop3 email account in Microsoft Outlook?

2nd December 2008

In order to set up a pop 3 email account in Microsoft Outlook, you will first need the username and password of your email account along with the incoming and outgoing mail servers for the account. Your email/ISP provider will be able to supply you with these details.

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How do I change my home page in Mozilla Firefox?
How do I change my home page in Mozilla Firefox?

1st December 2008

There are two ways to change your home page. You can either set the home page to a specific website address manually or set the current website you are visiting as the home page.

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How do I change my home page in Internet Explorer?
How do I change my home page in Internet Explorer?

1st December 2008

There are two ways to change your home page. You can either set the home page to a specific website address manually or set the current website you are visiting as the home page.

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How do I setup a Pop3 email account in Outlook Express?
How do I setup a Pop3 email account in Outlook Express?

1st December 2008

In order to set up a Pop3 email account in Outlook Express, you will first need the username and password of your email account along with the incoming and outgoing mail servers for the account. Your email/ISP provider will be able to supply you with these details.

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How do I create a folder in Microsoft Explorer?
How do I create a folder in Microsoft Explorer?

1st December 2008

Thanks once again for our IT services team for creating this simple guide to creating a folder in Microsoft Explorer.

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How do I turn on Microsoft Updates?
How do I turn on Microsoft Updates?

27th November 2008

With vulnerabilities being discovered regularly in all software, not just Windows, it’s important to ensure that you have enabled auto-updates from within Control Panel.

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How to disable User Account Control in Windows Vista
How to disable User Account Control in Windows Vista

25th November 2008

Read our step by step guide to disable User Account Control in Windows Vista.

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How to connect to a wireless network in Windows Vista
How to connect to a wireless network in Windows Vista

25th November 2008

1. Click on the Start button

2. Click Connect To located on the right side of the menu

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Solutions to software and website problems with the VAT change to 20%
Solutions to software and website problems with the VAT change to 20%

25th November 2008

The change in VAT rate to 20% has caused problems for many websites, databases and software applications that have been developed with a hard-coded 17.5% value for VAT calculations.

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How to add a network printer
How to add a network printer

21st November 2008

Adding a network shared printer to your printer list:

1. Go to Start > Control Panel > Printers and Faxesor Go to Start > Printers and Faxes (depending on how your start menu is setup)

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Creating an email signature in Microsoft Outlook
Creating an email signature in Microsoft Outlook

20th November 2008

Please note that some instructions may differ depending on the version of Outlook you are using, however, the general principle applies to other versions of Outlook. The below instructions are based upon Outlook 2007:

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How do I send a fax from my PC?
How do I send a fax from my PC?

28th October 2008

Free Fax 

Fax may seem like a technology from a by-gone era, but actually, it’s still an extremely useful communication tool.

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How do I start Microsoft Windows in safe mode?
How do I start Microsoft Windows in safe mode?

10th January 2008

Sometimes it is necessary to boot your computer into safe mode when a computer fails to boot into Windows normally or to troubleshoot the computer properly in order to fix common problems such as viruses.
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