19th June 2025
The UK is ushering in a new era of data regulation with the introduction of the Data Protection and Digital Information (DPDI) Bill. Designed to modernise and streamline data protection in a post-Brexit landscape, the bill marks a departure from the EU’s GDPR framework, while still aiming to maintain a robust level of data privacy. For businesses, especially small and medium-sized enterprises (SMEs), understanding the implications of this legislation is critical to ensuring compliance and avoiding regulatory pitfalls.
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15th June 2025
Cybersecurity threats are no longer just a concern for large enterprises; they are also a concern for small and medium-sized enterprises. Today’s small businesses face an increasing number of cyber risks, often without the resources or in-house expertise to adequately protect themselves. With remote work, cloud-based tools and mobile devices now central to business operations, the number of endpoints, each representing a potential vulnerability has never been higher.
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11th June 2025
When it comes to growing a business, there’s no substitute for strong customer relationships. Whether you’re managing enquiries, nurturing leads or keeping in touch with long-term clients, staying organised is key. But it’s not always easy. As your customer base grows, the old ways of working – endless spreadsheets, disjointed emails and scribbled notes – quickly become unsustainable.
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4th June 2025
Running a small or medium-sized business comes with enough challenges – juggling deadlines, managing teams and keeping projects on track shouldn’t add to the pressure. That’s where the right project management software can make a world of difference.
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13th May 2025
For smaller businesses, managing files, keeping data safe and making sure everyone on the team can collaborate smoothly is no mean feat. That’s where cloud storage and file-sharing tools come into their own. But with so many options out there, how do you know which one’s right for your business?
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13th May 2025
Gone are the days when artificial intelligence (AI) was reserved for large tech firms with deep pockets. Today, small and medium-sized enterprises across the UK are embracing AI in all sorts of practical ways — from improving customer service to making better business decisions. And it’s making a real difference to growth, efficiency and competitiveness.
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22nd January 2025
Artificial intelligence (AI) is everywhere, influencing everything from healthcare to education and finance. It’s no longer just a concept for tech enthusiasts; it’s a technology with real applications across industries.
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10th January 2025
Whether you’re online shopping, dealing with your bank or utilising IT consultancy services, the chances are you’ll have found yourself conversing with a customer service assistant at one point or another. That said, customer service is no longer just about resolving issues; it’s about creating meaningful connections and delivering exceptional experiences. As technology advances, artificial intelligence (AI) is becoming a game-changer in how businesses interact with their customers. From chatbots to predictive analytics, AI is helping companies provide faster, smarter and more personalised support.
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18th November 2024
The conversation around AI often highlights its potential to drive efficiency and deliver high-quality products. However, even the largest companies are fumbling with implementation and presentation. One notable example is Google, whose AI chatbot was found to spout lies and misinformation.
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