At EvolvIT we have the people and expertise to support your IT at every level. As well as one-off repair jobs, we offer a tailored consultancy service to work in partnership with your in-house IT team. We ensure you have safe and secure IT policies and practices that minimise the risks to all of your business computers.

From computer setup and software installation to maintenance and troubleshooting, we offer a bespoke support service that is with you every step of the way.

Our team of computer support specialists help local businesses with all support issues relating to PC’s, laptops, Apple Mac computers and other connected devices.

Leaving the support of devices to your own team can be time-consuming and expensive, whereas our team will quickly identify and resolve issues, allowing your people to get back to work without any fuss.

Some of the common issues that can stop your team from working effectively include: my computer is slow in responding or won’t shut down properly, the internet connection is slow or keeps timing out, problems with printing or logging on. Our friendly technical support staff are just a phone call, email or online chat away from resolving these and many other common problems with your computers and IT systems.

The vast majority of cases are solved within minutes. For trickier and more challenging problems we have a team of second and third line support engineers who offer specialist support in specific areas.

Our service offering includes the following:

Benefit of using Evolvit
IT consultancy and technical solutions

We have years of IT consultancy experience working closely with Bristol businesses on an ongoing or one-off basis. Our clients benefit from our technical expertise for all types of IT issue – on time and within budget. Our team of engineers are experts in planning, implementing, auditing and troubleshooting IT infrastructure. We provide full consultation and advice on your IT policies – whether it’s implementing a safe and secure BYOD policy, cloud migration, security practices or network infrastructure.

Benefit of using Evolvit
Virus removal and computer security

Cybercrime is an ever-increasing threat to your computer network and we take it very seriously.  Our team ensures that your antivirus software is at maximum effectiveness with the latest updates and virus definitions. We can also fully audit your IT security practices and policies. This ensures that you are taking a hands-on approach and training your staff in best practice. If you do fall victim to a virus, worm or Trojan, we respond quickly and decisively to contain and remove the threat from infected machines.

Benefit of using Evolvit
Computer system setup

We set up every aspect of your IT infrastructure, from installing Microsoft Windows on your PCs to getting your printers and other peripherals setup on your network. Computer system setup is our area of expertise and we will always recommend the software and devices most suitable to your needs. We will also setup third party apps and help migrate any data or programs across to your new computers – whether it is one laptop or one hundred desktops.

Benefit of using Evolvit
Computer maintenance and computer repairs

Modern computers need constant upkeep to maintain optimum performance. Our computer support packages include a wide range of maintenance options, from an entire server setup to an individual PC or laptop. We are always on call for computer repairs and can fix the majority of issues via remote desktop from our Bristol offices. Whether it’s a problem with a single computer or your entire network, we’ll work to keep your business disruption to a minimum. If the computer repair is hardware related, we ensure that an engineer is on site within one working day.

Benefit of using Evolvit
Setup of computer peripherals

As well as setting up every computer on your network, we ensure that your peripherals are fully installed and configured correctly. From printers and scanners to smartphones and tablets, we make sure it’s all perfectly set up. This includes ensuring that each item is secure, and external hard drives are fully encrypted and password protected.

Benefit of using Evolvit
Tailored computer support
To find out how we can help you with computer support get in touch.
 

Case Studies

bibic

Migrate from in House IT to EvolvIT

Moving away from an in house IT solution to an outsourced one

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bibic

Migration to 365

Migration to Cloud based solutions such as 365 and away from SBS.

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bibic

Plant-ex Ingredients Ltd

Migrating on premises servers to our Hosted solution.

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Project Maintenance

Project Maintenance

Small office network setup, computer support and broadband installation.

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Evolvit Blog

VoiP Hardware: What Equipment do you need to get going?

27th September 2021

The landline telephone has been symbolic of communication for decades. Even the “Call” buttons on smartphones look like receivers, although mobile phones look nothing like traditional handsets anymore. But the old telephone network may be in its twilight years. Service providers are moving away from analogue altogether.

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Common Mistakes Businesses Commit when Backing up Data

15th September 2021

Cloud computing has become the lynchpin that has democratised scale and agility in today’s digital driven world. Even your small mom and pop shops can engage thousands of consumers through powerful tools that were once only available to enterprises with in-house developers.

But with that capability comes a major drawback. When a single outage can wipe out data that’s critical to operations, staying on top of your cloud systems is imperative. The importance and technical complexity of such a task is perhaps why many decide to outsource cloud management to expert IT teams. Spending on such services have climbed even amidst the pandemic, up by 41 percent from last year.

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Disaster Recovery Plans for Remote Working

26th July 2021

When outages and systems go down in the office, the effect is immediate. A sudden buzz of activity, your team leader or supervisor cascading directions–you see the organisation bristling to life to defend itself in the event of a natural disaster or cyberattack.

Over the past year, the pandemic has thrown a wrench into the disaster recovery plans of most companies. Most, if not all businesses, have found a large portion of their workforce suddenly working from home. Many have had to use devices outside of the company network, sacrificing security for function. “The challenge COVID presented was the speed at which companies had to enable their employees to work remotely. It is possible that some security controls were bypassed, shortchanged, or not anticipated as a result,” says Nasrin Rezai, CIO at Verizon.

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