IT Support Technician – 2nd/3rd Line

EvolvIT are pleased to offer a new exciting opportunity to join a dynamic close nit team of highly regarded engineers respected by an ever growing client base. The latest role EvolvIT are currently looking to fill is a new second/third line IT Support Technician Role to assist our growing team on a deep technical level including involvement of supporting our current IT support team, development of our growing data centre infrastructure and client networks. The role will be based from home and will include customer site visits when required. As part of the role you will have knowledge in the key aspects below:

  • Hyper-V
  • Veeam
  • 365 detailed knowledge– ideally having completed email migrations before, or an active member of a team that has
  • Teams / SharePoint administration
  • General networking knowledge – understanding of VLAN / NAT / Firewall rules
  • Deep knowledge of how Active Directory works
  • General Windows Server knowledge – Experience of installing and deploying servers
  • RDS knowledge would be beneficial
  • PowerShell knowledge and understanding

During the role you will assist the support team in resolving escalated tickets which require a deeper level of investigation and resolution. In addition the role will assist our infrastructure team with upgrades, migrations and general server builds.

The successful candidate must be able to work solo and have a strong ability to be given a task to do with minimal assistance. The candidate must also have a good phone manner as customer interaction on the phone will play a large part in the role. EvolvIT are looking for someone who likes a challenge, is not scared to tackle hard technical queries and can use their base knowledge to find fixes to complex faults.

Please send CV’s to jobs@evolvit.co.uk

IT Support Technician

EvolvIT are pleased to offer a new exciting opportunity to join a dynamic close nit team of highly regarded engineers respected by an ever growing client base. EvolvIT are currently looking to fill an additional front line IT Support Technician Role to assist our growing team and client base . The role will be based from home and will include customer site visits when required. As part of the role you will have knowledge in the key aspects below:

  • 365/Exchange
  • Backup software including Veeam understanding
  • Windows Server 2012/2016/2019
  • Hyper V/VMware/Virtualization
  • Teams/SharePoint administration
  • General networking knowledge – TCP/IP, DHCP, DNS, Firewalls, Routers, Switches, VPN etc
  • Active Directory and Group policy knowledge
  • Windows 10 and Mac OS
  • Powershell
  • Office software knowledge

The successful candidate must be able to work solo and have a strong ability to be given a task to do with minimal assistance. The candidate must also have a good phone manner as customer interaction on the phone will play a large part in the role. EvolvIT are looking for someone who likes a challenge, is not scared to tackle hard technical queries and can use their base knowledge to find fixes to complex faults.

Please send CV’s to jobs@evolvit.co.uk

Case Studies

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Project Maintenance

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Small office network setup, computer support and broadband installation.

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Evolvit Blog

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The landline telephone has been symbolic of communication for decades. Even the “Call” buttons on smartphones look like receivers, although mobile phones look nothing like traditional handsets anymore. But the old telephone network may be in its twilight years. Service providers are moving away from analogue altogether.

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Cloud computing has become the lynchpin that has democratised scale and agility in today’s digital driven world. Even your small mom and pop shops can engage thousands of consumers through powerful tools that were once only available to enterprises with in-house developers.

But with that capability comes a major drawback. When a single outage can wipe out data that’s critical to operations, staying on top of your cloud systems is imperative. The importance and technical complexity of such a task is perhaps why many decide to outsource cloud management to expert IT teams. Spending on such services have climbed even amidst the pandemic, up by 41 percent from last year.

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