IT Support Technician – 2nd/3rd Line

EvolvIT are pleased to offer a new exciting opportunity to join a dynamic close nit team of highly regarded engineers respected by an ever growing client base. The latest role EvolvIT are currently looking to fill is a new second/third line IT Support Technician Role to assist our growing team on a deep technical level including involvement of supporting our current IT support team, development of our growing data centre infrastructure and client networks. The role will be based from home and will include customer site visits when required. As part of the role you will have knowledge in the key aspects below:

  • Hyper-V
  • Veeam
  • 365 detailed knowledge– ideally having completed email migrations before, or an active member of a team that has
  • Teams / SharePoint administration
  • General networking knowledge – understanding of VLAN / NAT / Firewall rules
  • Deep knowledge of how Active Directory works
  • General Windows Server knowledge – Experience of installing and deploying servers
  • RDS knowledge would be beneficial
  • PowerShell knowledge and understanding

During the role you will assist the support team in resolving escalated tickets which require a deeper level of investigation and resolution. In addition the role will assist our infrastructure team with upgrades, migrations and general server builds.

The successful candidate must be able to work solo and have a strong ability to be given a task to do with minimal assistance. The candidate must also have a good phone manner as customer interaction on the phone will play a large part in the role. EvolvIT are looking for someone who likes a challenge, is not scared to tackle hard technical queries and can use their base knowledge to find fixes to complex faults.

Please send CV’s to jobs@evolvit.co.uk

IT Support Technician

EvolvIT are pleased to offer a new exciting opportunity to join a dynamic close nit team of highly regarded engineers respected by an ever growing client base. EvolvIT are currently looking to fill an additional front line IT Support Technician Role to assist our growing team and client base . The role will be based from home and will include customer site visits when required. As part of the role you will have knowledge in the key aspects below:

  • 365/Exchange
  • Backup software including Veeam understanding
  • Windows Server 2012/2016/2019
  • Hyper V/VMware/Virtualization
  • Teams/SharePoint administration
  • General networking knowledge – TCP/IP, DHCP, DNS, Firewalls, Routers, Switches, VPN etc
  • Active Directory and Group policy knowledge
  • Windows 10 and Mac OS
  • Powershell
  • Office software knowledge

The successful candidate must be able to work solo and have a strong ability to be given a task to do with minimal assistance. The candidate must also have a good phone manner as customer interaction on the phone will play a large part in the role. EvolvIT are looking for someone who likes a challenge, is not scared to tackle hard technical queries and can use their base knowledge to find fixes to complex faults.

Please send CV’s to jobs@evolvit.co.uk

Case Studies

bibic

Migrate from in House IT to EvolvIT

Moving away from an in house IT solution to an outsourced one

Read More

bibic

Migration to 365

Migration to Cloud based solutions such as 365 and away from SBS.

Read More

bibic

Plant-ex Ingredients Ltd

Migrating on premises servers to our Hosted solution.

Read More

Project Maintenance

Project Maintenance

Small office network setup, computer support and broadband installation.

Read More

Evolvit Blog

Common Mistakes Businesses Commit when Backing up Data

15th September 2021

Cloud computing has become the lynchpin that has democratised scale and agility in today’s digital driven world. Even your small mom and pop shops can engage thousands of consumers through powerful tools that were once only available to enterprises with in-house developers.

But with that capability comes a major drawback. When a single outage can wipe out data that’s critical to operations, staying on top of your cloud systems is imperative. The importance and technical complexity of such a task is perhaps why many decide to outsource cloud management to expert IT teams. Spending on such services have climbed even amidst the pandemic, up by 41 percent from last year.

Read more
Disaster Recovery Plans for Remote Working

26th July 2021

When outages and systems go down in the office, the effect is immediate. A sudden buzz of activity, your team leader or supervisor cascading directions–you see the organisation bristling to life to defend itself in the event of a natural disaster or cyberattack.

Over the past year, the pandemic has thrown a wrench into the disaster recovery plans of most companies. Most, if not all businesses, have found a large portion of their workforce suddenly working from home. Many have had to use devices outside of the company network, sacrificing security for function. “The challenge COVID presented was the speed at which companies had to enable their employees to work remotely. It is possible that some security controls were bypassed, shortchanged, or not anticipated as a result,” says Nasrin Rezai, CIO at Verizon.

Read more
Minimising Cloud Complexity

30th June 2021

Ease of use, accessibility, and scalability has made cloud computing services very appealing for companies in all sectors and of all sizes, driving growth by over 380 percent in just the past decade.

The cloud market is a vast landscape that has grown to encompass every business function, from hosting storage to managing leads. This means businesses have their pick of providers, and most have been quick to migrate workloads and functions. Nearly all enterprises use some sort of cloud service, and around 80 percent of workloads are hosted on the cloud.

Read more