Maximising the Value of your Outsourced IT Support Team

9th November 2021

IT support’s crucial yet highly technical nature make in-house hiring too expensive for many small businesses. An IT support professional earns an average of £32,000 per year. For more experienced individuals, that number can exceed £50,000.

The steep cost of dedicated IT staff is driving a very healthy outsourcing industry. Forecasts put the market at USD 397.6 billion by 2025. Even the pandemic hasn’t stymied its growth. If anything, mass work-from-home arrangements are forcing more and more businesses to seek outside help.

Read more
VoiP Hardware: What Equipment do you need to get going?

27th September 2021

The landline telephone has been symbolic of communication for decades. Even the “Call” buttons on smartphones look like receivers, although mobile phones look nothing like traditional handsets anymore. But the old telephone network may be in its twilight years. Service providers are moving away from analogue altogether.

Read more
Common Mistakes Businesses Commit when Backing up Data

15th September 2021

Cloud computing has become the lynchpin that has democratised scale and agility in today’s digital driven world. Even your small mom and pop shops can engage thousands of consumers through powerful tools that were once only available to enterprises with in-house developers.

But with that capability comes a major drawback. When a single outage can wipe out data that’s critical to operations, staying on top of your cloud systems is imperative. The importance and technical complexity of such a task is perhaps why many decide to outsource cloud management to expert IT teams. Spending on such services have climbed even amidst the pandemic, up by 41 percent from last year.

Read more
Disaster Recovery Plans for Remote Working

26th July 2021

When outages and systems go down in the office, the effect is immediate. A sudden buzz of activity, your team leader or supervisor cascading directions–you see the organisation bristling to life to defend itself in the event of a natural disaster or cyberattack.

Over the past year, the pandemic has thrown a wrench into the disaster recovery plans of most companies. Most, if not all businesses, have found a large portion of their workforce suddenly working from home. Many have had to use devices outside of the company network, sacrificing security for function. “The challenge COVID presented was the speed at which companies had to enable their employees to work remotely. It is possible that some security controls were bypassed, shortchanged, or not anticipated as a result,” says Nasrin Rezai, CIO at Verizon.

Read more
Minimising Cloud Complexity

30th June 2021

Ease of use, accessibility, and scalability has made cloud computing services very appealing for companies in all sectors and of all sizes, driving growth by over 380 percent in just the past decade.

The cloud market is a vast landscape that has grown to encompass every business function, from hosting storage to managing leads. This means businesses have their pick of providers, and most have been quick to migrate workloads and functions. Nearly all enterprises use some sort of cloud service, and around 80 percent of workloads are hosted on the cloud.

Read more
Thick, Thin, and Zero Clients: Pros and Cons

30th June 2021

In a remote desktop environment, clients are software or devices that enable access to cloud-based applications and stored data. Depending on your needs, there are various ways for these portals to be configured.

There are three common types: thick, thin, and most recently, zero clients.

Read more
How to Choose Data Centres

3rd June 2021

The modern business world is sustained by data. Even small businesses spend an average of £7,000 annually just to process the huge volumes we generate on the daily. And in the middle of this massive intersection of information are data centres.

For such a vital piece of technology, not many outside of IT departments understand the intricacies of data centres. For many they’re a hazy concept: a row of racks or some far off location that handles your data storage or cloud applications.

Read more
guide-cloud-backups
A Guide to Cloud Backups

18th September 2020

Every business needs to have a proper backup strategy in place for its essential data. Data loss is a real threat for businesses. Loss of crucial data could cause serious problems for your business and could even lead to financial penalties in the event of the loss of sensitive personal data. Read more

when-use-remote-hosted-desktops
When Should you use Remote Hosted Desktops?

25th August 2020

Clamour for home working arrangements have been as loud as ever the years pre-Covid, but actual adoption has been slow. According to the Office of National Statistics, only 30 percent of employees have actually worked remotely in 2019. Read more