Where Is My Data Stored?

13th September 2022

Cloud technology has come a long way from simple file storage. Entire workloads have been foisted onto the cloud. G Suite alone boasts over six million paid business subscriptions. About two-thirds of all enterprise IT spending will go towards cloud technologies.

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Which VPN Service Is Right For My Business?

13th July 2022

The massive shift to remote work due to the pandemic has increased the need for greater cybersecurity measures. According to OpenVPN, businesses have expanded their usage of virtual private networks (VPNs) by 68% directly because of COVID, and 99% of employees expect business VPNs will be used even after COVID.

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Organising Your Office Space for Hot-Desking

22nd June 2022

More and more businesses are opening their office spaces once again. However, Covid-19 has drastically changed how people approach the way their work is done. Of the millions of UK citizens who have been forced to work at home due to the pandemic, 85% have said that they want to be able to work at home or in the office.

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IT Support and Remote Work

8th June 2022

36% of working adults in the UK have reported working from home at least once, as of the National Statistics Office report for January 2022. Of those currently working at home, 85% want a hybrid work model where they can work at home or in the office in the future. 

YouGov reinforces the sentiment, with their survey showing that 57% of British workers expressed the desire to continue being able to work from home after the pandemic. 

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Breach In The Perimeter: Top Reasons For Firewall Failure

5th May 2022

A firewall is fundamental to securing a network from cyberattacks. It prevents any unwanted access from external sources, blocking malware and illegal activity that could compromise and even shut down an organisation. In this day and age where cybercrime has increased dramatically by 600% since the start of the pandemic, having a firewall reaches the barest minimum standard in cybersecurity.

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Making the Switch: Pros and Cons of VoIP

29th April 2022

In the UK, telecommunications is on the verge of entering its next phase. In the process, leaving landline telephones behind. Back home, millions have already cut cables. Only half as many people use landline services compared to seven years ago.

This change in behaviour has major implications for businesses, small and large enterprises alike. When you can reach the majority of consumers only through the Internet, does paying for landline connections still make business sense?

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Should I Migrate to a Hosted Exchange Server?

19th April 2022

Your average employee sends and receives around 121 emails per day. That means even a small team of ten is generating thousands of emails per day. Zoom out even further and you have billions of data packets zipping and zooming around cyberspace, creating communication streams that connect businesses across the globe.

And that’s the thing about email. Like WiFi, mailboxes are largely an invisible force, their inner workings complex and confusing to everyone except IT experts. No one notices when it works perfectly but once something goes wrong, it can quickly grind work to a standstill.

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What is FileMaker and How Can it Benefit My Business?

4th March 2022

Businesses invest heavily in software that improves processes and boosts productivity. The global expenditure of IT budgets on enterprise software is projected to reach $672 billion in 2022. It’s for good reason, as 64% of organisational leaders say technology investments “have already led to gains in productivity.”

However, not all businesses have the resources to develop and manage enterprise software. SMBs, in particular, would have to rely on more customised solutions to quickly and more accurately tackle challenges unique to their circumstances. This is where FileMaker can be a valuable tool.

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VoIP and AI: The Smart Future of the Desk Phone

7th February 2022

Business telephony is on track to fundamentally change with the growth of Voice over Internet Protocol (VoIP) usage

The global VoIP software market is expected to surpass $30 billion by 2025, with high adoption rates across the world. It has only accelerated due to the pandemic forcing industries to shift to remote work, leading to the global mobile VoIP market having a projected value of $183.7 billion by 2027

In the UK, we are already set to switch off the country’s traditional phone network in 2025, transitioning every phone line to be digital and route calls via VoIP. 

The ongoing evolution of phone technology toward VoIP comes with the integration of smart technologies — artificial intelligence (AI) and machine learning. In this article, we’ll go over the ways AI and machine learning will revolutionise phone communications.

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