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The Best Cloud Storage and File Sharing Software for SMEs

13th May 2025

For smaller businesses, managing files, keeping data safe and making sure everyone on the team can collaborate smoothly is no mean feat. That’s where cloud storage and file-sharing tools come into their own. But with so many options out there, how do you know which one’s right for your business?

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How AI is Unlocking Growth for Small Businesses

13th May 2025

Gone are the days when artificial intelligence (AI) was reserved for large tech firms with deep pockets. Today, small and medium-sized enterprises across the UK are embracing AI in all sorts of practical ways — from improving customer service to making better business decisions. And it’s making a real difference to growth, efficiency and competitiveness.

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An Overview of the UK Research and Innovation in AI

22nd January 2025

Artificial intelligence (AI) is everywhere, influencing everything from healthcare to education and finance. It’s no longer just a concept for tech enthusiasts; it’s a technology with real applications across industries.

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How AI in Customer Service is Changing the way Businesses Interact with their Customers

10th January 2025

Whether you’re online shopping, dealing with your bank or utilising IT consultancy services, the chances are you’ll have found yourself conversing with a customer service assistant at one point or another. That said, customer service is no longer just about resolving issues; it’s about creating meaningful connections and delivering exceptional experiences. As technology advances, artificial intelligence (AI) is becoming a game-changer in how businesses interact with their customers. From chatbots to predictive analytics, AI is helping companies provide faster, smarter and more personalised support.

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AI Ethics and Bias: How do SMEs Navigate the Ethical Challenges in AI Adoption?

18th November 2024

The conversation around AI often highlights its potential to drive efficiency and deliver high-quality products. However, even the largest companies are fumbling with implementation and presentation. One notable example is Google, whose AI chatbot was found to spout lies and misinformation.

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Next-Gen Endpoint Security: Staying Ahead of Evolving Threats

18th November 2024

With 29% of business conducted online, small and medium-sized businesses (SMEs) face a growing challenge: cyber threats are becoming smarter and more dangerous. The days when a simple antivirus program could keep your systems safe are long gone. Now, attackers use sophisticated techniques to target business endpoints, such as computers, tablets and mobile phones.

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The Rise of Zero-Day Exploits: What SMEs Need to Know

15th October 2024

When it comes to adapting new technology and tools, small to medium businesses have the advantage. Fewer departments and decision-makers allow SMBs to be agile and at the cutting edge. But being at the forefront does not come without risk.

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IT Training and Upskilling: Investing in Your SME’s Future

2nd July 2024

Employee training is directly linked with business success. However, employees are still more likely to receive it at larger organisations, despite 91% of small to medium enterprises (SMEs) in the UK acknowledging its importance.

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Effective IT Budgeting: Maximising ROI for Small Businesses

3rd June 2024

Effective IT budgeting is essential for small businesses aiming to stay competitive and maximise their return on investment (ROI). Yet faced with wave after wave of new tools, platforms, and devices, staying on top of your IT budget can be tricky.

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