11th June 2025
When it comes to growing a business, there’s no substitute for strong customer relationships. Whether you’re managing enquiries, nurturing leads or keeping in touch with long-term clients, staying organised is key. But it’s not always easy. As your customer base grows, the old ways of working – endless spreadsheets, disjointed emails and scribbled notes – quickly become unsustainable.
Read more
4th June 2025
Running a small or medium-sized business comes with enough challenges – juggling deadlines, managing teams and keeping projects on track shouldn’t add to the pressure. That’s where the right project management software can make a world of difference.
Read more
13th May 2025
For smaller businesses, managing files, keeping data safe and making sure everyone on the team can collaborate smoothly is no mean feat. That’s where cloud storage and file-sharing tools come into their own. But with so many options out there, how do you know which one’s right for your business?
Read more
13th May 2025
Gone are the days when artificial intelligence (AI) was reserved for large tech firms with deep pockets. Today, small and medium-sized enterprises across the UK are embracing AI in all sorts of practical ways — from improving customer service to making better business decisions. And it’s making a real difference to growth, efficiency and competitiveness.
Read more
22nd January 2025
Artificial intelligence (AI) is everywhere, influencing everything from healthcare to education and finance. It’s no longer just a concept for tech enthusiasts; it’s a technology with real applications across industries.
Read more
10th January 2025
Whether you’re online shopping, dealing with your bank or utilising IT consultancy services, the chances are you’ll have found yourself conversing with a customer service assistant at one point or another. That said, customer service is no longer just about resolving issues; it’s about creating meaningful connections and delivering exceptional experiences. As technology advances, artificial intelligence (AI) is becoming a game-changer in how businesses interact with their customers. From chatbots to predictive analytics, AI is helping companies provide faster, smarter and more personalised support.
Read more
18th November 2024
The conversation around AI often highlights its potential to drive efficiency and deliver high-quality products. However, even the largest companies are fumbling with implementation and presentation. One notable example is Google, whose AI chatbot was found to spout lies and misinformation.
Read more
18th November 2024
With 29% of business conducted online, small and medium-sized businesses (SMEs) face a growing challenge: cyber threats are becoming smarter and more dangerous. The days when a simple antivirus program could keep your systems safe are long gone. Now, attackers use sophisticated techniques to target business endpoints, such as computers, tablets and mobile phones.
Read more
15th October 2024
When it comes to adapting new technology and tools, small to medium businesses have the advantage. Fewer departments and decision-makers allow SMBs to be agile and at the cutting edge. But being at the forefront does not come without risk.
Read more
