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24/7 Managed IT Support in Weston-super-Mare

Your IT In Safe Hands

At EvolvIT, we deliver fully managed IT support across Devon – from Exeter and Plymouth to market towns and rural business hubs. Whether you’re a legal firm in the city, a manufacturer on the coast or a growing SME inland, we provide reliable, responsive support that keeps your systems running day and night.

We operate exclusively on fixed-price support contracts, giving you peace of mind and a clear handle on your IT budget. With transparent costs and comprehensive service, there are no surprise invoices – just proactive IT support built for your business.

With years of experience serving organisations throughout the South West, EvolvIT is trusted to manage IT systems that are secure, scalable and always available – wherever you are in Devon.

Why Choose EvolvIT

Top-notch customer service

We believe effective IT support starts with real relationships. That’s why you’ll speak directly with engineers who know your systems, not a faceless help desk. From the first call to final fix, our team is committed to solving problems quickly, personally and with minimal disruption.

Bespoke IT strategy & consultancy

Devon is home to a diverse mix of businesses – from coastal retailers and rural estates to high-tech firms in Exeter. We take time to understand your specific needs and build an IT roadmap that supports your operations, adapts to change, and drives future growth.

Advanced technical expertise

Our team combines decades of hands-on experience with up-to-date knowledge of the latest technologies. Whether you’re upgrading legacy systems, moving to the cloud, or expanding your remote workforce, we bring the skills to make IT work for your business.

Cyber security expertise

Cyber threats don’t care where you’re based – and neither do we. From ransomware prevention to user access controls, we provide layered cybersecurity tailored to Devon’s varied sectors. We also help ensure compliance with data protection and industry regulations.

24/7 IT engineer support

Your business doesn’t stop after hours, and neither does our support. We offer 24/7 engineering cover and proactive system monitoring to ensure critical issues are handled before they become problems – no matter when or where they arise.

We’re Weston-super-Mare locals

With strong roots in the South West, we understand the challenges and opportunities that Devon businesses face – from connectivity gaps in rural areas to fast-paced digital growth in city hubs. Our proximity means faster response times, better service and a true understanding of your region.

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What IT Services Do We Offer

Up-to-Date 24/7 Assistance

Our IT support never sleeps – and neither do our monitoring systems. We deliver round-the-clock assistance across Devon, using advanced management platforms to detect and resolve issues before they impact your operations. It’s proactive support you can rely on.

Cutting-Edge Onsite IT Support

Need support at your premises? Whether you’re in Exeter, Barnstaple, Totnes or anywhere in between, our engineers are available for on-site visits. We provide everything from hardware diagnostics to network troubleshooting – swiftly and professionally.

Real-Time Remote Monitoring

With our remote monitoring tools, we keep an eye on your systems 24/7, identifying potential faults before they cause downtime. This constant vigilance helps your team stay productive and protected while reducing the need for reactive fixes.

Bespoke backup & disaster recovery

Data loss isn’t just inconvenient – it’s risky. We design backup and recovery solutions around your business, using cloud and hybrid technologies to ensure critical files and systems can be restored quickly in the event of an emergency or cyber attack.

Smart Device Support & New Equipment 

From setting up secure laptops for your remote team to managing mobile devices across multiple sites, we help you source, configure and support the right tech. EvolvIT keeps your equipment up-to-date, secure and ready to perform.

Secure, Modern Domain & Web Hosting

We offer fast, secure domain and hosting services backed by our UK-based infrastructure. Whether you’re running a brochure site or a high-traffic online platform, we ensure your web presence is stable, scalable and supported by local experts.

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How it works

Switching to EvolvIT is straightforward, and we’ll ensure the process is smooth from day one. Whether you’re moving from another IT provider or transitioning from in-house support, we take care of everything behind the scenes to keep your operations running seamlessly.

We start with a full audit of your existing IT environment, identifying risks, inefficiencies and opportunities for improvement. This helps us tailor a support plan that fits your setup and future goals, not just an off-the-shelf package.

Every EvolvIT client in Weston-super-Mare is assigned a dedicated account manager. They’ll be your consistent point of contact for day-to-day queries, long-term planning and strategic guidance – someone who understands your business and is always on hand to help.

Our pricing is clear, honest and built for SMEs. We charge per device, with no hidden fees or unexpected extras. And because on-site support is part of the package, there’s no need to worry about extra call-out charges when you need us on location.

This is more than just IT support – it’s a partnership built to grow with your business.

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What Our Clients Say

Case Study: Migration to Azure based AD

In 2025 it is rare to have a small to medium sized business with an on-premise server. Cloud-based systems have taken over — but this shift brings a common challenge: user authentication.

Traditionally, with a local Active Directory (AD) server, users could log in securely, access resources based on their permissions and work within a tightly managed, admin-free environment. Without an onsite server, businesses often lose that central control over passwords, permissions, and security policies.

At EvolvIT, we offer two reliable solutions:

  • Azure AD via Microsoft 365
    We configure Azure Active Directory using your existing Microsoft 365 licences. Devices connect to this cloud-based ‘domain’ just like a traditional one, allowing for centralised logins, seamless access to emails, data, and shared security policies—all managed through one account.
  • Hosted Server in Our UK Datacentre
    For clients needing more control or support for systems like SQL databases, we offer a hosted server setup in our South West datacentre. Linked via a secure site-to-site VPN, it functions just like a local server—only with added cloud benefits like redundancy and failover.

Every business has different needs. Get in touch and we’ll help design the right setup for your IT systems—balancing flexibility, control, and security.

Read the full study here   View all case studies  

Fully managed IT security for your Businesses in Weston-super-Mare

Cybersecurity isn’t a bolt-on; it’s built into every EvolvIT support package. From the outset, your business is protected with robust, layered security tailored to your systems, users and industry.

We deploy enterprise-grade antivirus, firewalls and anti-spam solutions from day one, covering both cloud environments and on-premise setups. Whether your team works from the office, remotely, or a bit of both, we ensure your IT remains secure and resilient.

Operating in a regulated industry? We help Weston-super-Mare businesses meet essential compliance standards such as Cyber Essentials and UK GDPR. Our experience working with legal, financial and healthcare clients means we know what’s at stake — and how to keep you covered.

From ransomware defence to security policy implementation, EvolvIT delivers peace of mind with no hidden extras and no corner-cutting.

Security Built In from the Start

From day one, your systems are protected with industry-grade antivirus, antispam and firewall solutions. Whether your team is working locally or using cloud platforms like Microsoft 365, we make sure everything is secure and up to date.

Stay Compliant, Stay Protected

We help you meet key cybersecurity and data protection standards such as the UK GDPR and Cyber Essentials. That means safer data, fewer risks and a stronger reputation with your clients.

Trusted by Regulated Industries

With years of experience supporting legal firms, healthcare providers and financial businesses, we understand what it takes to meet strict security requirements. Our team uses proven tools and best practices to keep your business compliant and protected.

Weston-super-Mare IT Support To Keep Your Business Running

Business doesn’t stop at 5pm — and neither does our support. In today’s always-on world, downtime isn’t just an inconvenience, it’s a risk to productivity, revenue and reputation.

At EvolvIT, we provide round-the-clock monitoring and emergency support to ensure your systems are always performing. Whether your staff are working late, logging in remotely, or running weekend operations, we’re behind the scenes keeping everything secure and stable.

All clients receive access to emergency contact lines for critical issues, and our in-house monitoring alerts us to problems before they escalate — often fixing them before you even notice.

Need even more direct access? We also offer a dedicated out-of-hours support line for businesses that can’t afford to wait. It’s the reassurance Weston-super-Mare businesses need in an increasingly connected world.

FAQs

Why should I choose a local IT support provider in Weston-super-Mare?

A local provider like EvolvIT understands the specific needs of businesses in Weston-super-Mare and the wider North Somerset area. We can provide faster on-site support, build face-to-face relationships, and deliver services with genuine insight into the local business landscape, from retail and hospitality to healthcare and legal sectors.

How can EvolvIT help migrate to cloud platforms like Microsoft 365 or Google Workspace?

We manage the entire migration process, from planning and data transfer to user training and post-migration support. Whether you’re moving to Microsoft 365, Google Workspace or a hybrid setup, our goal is to ensure minimal disruption and maximum value from your cloud environment.

How much does IT support typically cost?

Costs vary depending on the size of your business and the level of support required. EvolvIT offers clear, per-device pricing with no hidden fees, making it easy to budget for your IT throughout the year. You can get a tailored quote using our quick online quote calculator.

What makes your IT services different from others in Weston-super-Mare?

We combine deep technical expertise with a genuinely personal approach. Our engineers know your business, your systems and your goals – and we work as a partner, not just a provider. With 24/7 support, proactive maintenance, and a local team you can rely on, EvolvIT delivers dependable IT without the drama.

What are the key differences between managed IT support and ad-hoc IT support services?

Managed IT support is ongoing, preventative and comprehensive – covering everything from maintenance and monitoring to security and upgrades. Ad-hoc support is reactive, often more expensive, and only resolves issues after they occur. EvolvIT’s managed services help avoid problems before they impact your business.

How does IT support improve data security for my business?

We implement layered security measures — including antivirus, firewalls, spam filters and live threat monitoring — to keep your systems protected. Our team also ensures your business remains compliant with regulations like UK GDPR, giving you confidence in both your data and your reputation.

How do you manage disaster recovery and business continuity planning?

EvolvIT creates tailored disaster recovery plans based on your specific setup and risk profile. From secure cloud backups to failover systems and remote access tools, we ensure you’re ready to recover quickly if the worst happens. And because we’re local, we can provide rapid, on-site support when it matters most.

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Our services

Outsourced IT Support

Here at Evolvit, we provide three levels of out of hours 24/7 support for our clients in Bristol and the South West.

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Database Development

Tailormade business applications and websites using Filemaker, Drupal, PHP, MySQL, Javascript.

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Business Connectivity

Quick and efficient internet connectivity for communication, transfer of large files, daily processes and operations.

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Server Support

Installation, administration and optimisation of your company servers to accommodate all your business needs.

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Network Support

Wired, wireless and VPN network design, installation and on-going support packages.

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Computer Support

Computer setup and software installation to maintenance and troubleshooting. A bespoke support service that is with you every step of the way.

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Office 365

Keep all your information centralised whilst maintaining ease of accessibility for your employees, across offices or even countries.

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Data Backup

Ensure you can recover your data in the event of loss or deletion with our tailored data backup solution.

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Disaster Recovery

Minimise disruption to your business operations in the event of unforeseen circumstances such as fires & floods.

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