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24/7 Managed IT Support in Devon

Your IT Services In Safe Hands

At EvolvIT, we deliver fully managed IT support tailored to the needs of businesses across Devon. From legal firms and charities to SMEs and professional services, we’ve earned a reputation for responsive, reliable IT that keeps systems running day and night.

We operate on fixed-price support contracts to eliminate surprises and simplify your budgeting. With clear costs and comprehensive coverage, you can plan your IT spend with confidence for the year ahead.

Our team is trusted by organisations throughout the South West to keep critical infrastructure secure, connected and performing at its best. With a strong track record and local presence, EvolvIT provides the proactive support your business deserves around the clock.

Why Choose EvolvIT

Top-notch customer service

We believe great IT support starts with people. That’s why we provide a service that’s genuinely responsive – no call queues, no passing the buck. You’ll deal directly with engineers who know your setup and are invested in fixing the issue, not ticking a box.

Bespoke IT strategy & consultancy

Your IT shouldn’t hold your business back. Whether you’re running a legal practice in town or a growing enterprise, we build bespoke strategies that align with your goals – improving efficiency, security and long-term resilience.

Advanced technical expertise

From managing remote workforces to handling server migrations, our team has deep experience across a wide range of technologies and industries. We’re not just troubleshooters – we’re proactive partners, helping you stay ahead with modern, reliable infrastructure.

Cyber security expertise

With cyber threats becoming more sophisticated, we don’t leave your security to chance. EvolvIT integrates cyber protection into every service we deliver – from encrypted backups to user access policies – helping Devon businesses stay safe and compliant.

24/7 IT engineer support

IT issues don’t clock off at 5pm, and neither do we. Whether it’s a network outage on a Sunday morning or a critical update needed overnight, our around-the-clock engineering support ensures your business keeps moving, no matter what.

We’re Devon locals

We understand the unique pace and needs of businesses in Devon. Our engineers are just a short drive away — ready to provide face-to-face support where needed, with the added benefit of genuine local insight.

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What IT Services Do We Offer

Up-to-Date 24/7 Assistance

When your systems are always on, your support should be too. Our 24/7 assistance combines modern monitoring platforms with expert response, ensuring problems are caught early and resolved fast, so your team stays productive, no matter the hour.

Cutting-Edge Onsite IT Support

Need boots on the ground? Our engineers can be on-site quickly across Devon and North Somerset — equipped with the tools and expertise to resolve hardware issues, set up new systems, or troubleshoot complex network faults directly at your premises.

Real-Time Remote Monitoring

Prevention is better than cure. Our real-time monitoring tools keep a constant watch over your IT environment, identifying risks before they cause downtime. From patch management to anomaly detection, we’re quietly working behind the scenes to keep you online.

Bespoke backup & disaster recovery

Whether it’s accidental deletion or a major outage, data loss can be catastrophic. We provide backup and disaster recovery solutions tailored to your operations, enabling you to restore critical files and systems quickly, with minimal disruption and maximum peace of mind.

Smart Device Support & New Equipment 

From sourcing laptops for your growing team to maintaining mobile devices for remote workers, we help you stay ahead with the right hardware.

Secure, Modern Domain & Web Hosting

Our web hosting and domain services are built for businesses that can’t afford to compromise. Whether you’re running an e-commerce site or a client portal, we offer secure, scalable hosting managed from our UK-based infrastructure – backed by local support you can trust.

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How it works

Switching to EvolvIT is simple from the start. Whether you’re moving from another IT provider or transitioning from an in-house team, our onboarding is designed to avoid disruption and deliver immediate value.

We begin with a detailed audit of your current IT infrastructure, pinpointing inefficiencies, risks and opportunities for improvement. This insight forms the basis of a tailored support plan that fits your business, whether you’re a startup in Exeter or a long-established firm in rural Devon.

You’ll be assigned a dedicated account manager – your direct contact for everything from support queries to strategic planning. No bouncing between departments, no repeated explanations – just consistent, professional advice when you need it.

We also believe in clear pricing. Our contracts are billed per device, with no hidden extras or unexpected charges. On-site visits, maintenance and remote support are all part of the package, so you can focus on running your business without worrying about escalating costs.

With EvolvIT, it’s not just IT support – it’s a partnership.

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What Our Clients Say

Case Study: Migration to Azure based AD

In 2025 it is rare to have a small to medium sized business with an on-premise server. Cloud-based systems have taken over — but this shift brings a common challenge: user authentication.

Traditionally, with a local Active Directory (AD) server, users could log in securely, access resources based on their permissions and work within a tightly managed, admin-free environment. Without an onsite server, businesses often lose that central control over passwords, permissions, and security policies.

At EvolvIT, we offer two reliable solutions:

  • Azure AD via Microsoft 365
    We configure Azure Active Directory using your existing Microsoft 365 licences. Devices connect to this cloud-based ‘domain’ just like a traditional one, allowing for centralised logins, seamless access to emails, data, and shared security policies—all managed through one account.
  • Hosted Server in Our UK Datacentre
    For clients needing more control or support for systems like SQL databases, we offer a hosted server setup in our South West datacentre. Linked via a secure site-to-site VPN, it functions just like a local server—only with added cloud benefits like redundancy and failover.

Every business has different needs. Get in touch and we’ll help design the right setup for your IT systems—balancing flexibility, control, and security.

Read the full study here   View all case studies  

Fully managed IT security for your business

Keeping your business safe online is more important than ever. At EvolvIT, we include robust cybersecurity measures as part of every support package — so you don’t need to worry about hidden costs or complicated add-ons.

Security Built In from the Start

From day one, your systems are protected with industry-grade antivirus, antispam and firewall solutions. Whether your team is working locally or using cloud platforms like Microsoft 365, we make sure everything is secure and up to date.

Stay Compliant, Stay Protected

We help you meet key cybersecurity and data protection standards such as the UK GDPR and Cyber Essentials. That means safer data, fewer risks and a stronger reputation with your clients.

Trusted by Regulated Industries

With years of experience supporting legal firms, healthcare providers and financial businesses, we understand what it takes to meet strict security requirements. Our team uses proven tools and best practices to keep your business compliant and protected.

IT Support To Keep Your Business Running

In an always-on world, your IT systems need to work around the clock — especially with more staff working remotely and flexible hours becoming the norm. But what happens when your IT support finishes at 5pm and a problem hits overnight?

At EvolvIT, we offer three levels of 24/7 support to make sure you’re never left stranded. All clients get access to emergency contact numbers for critical issues. Our in-house monitoring systems also run 24/7, so we often spot and fix problems before you even notice. And for clients needing direct, round-the-clock access, we offer a dedicated out-of-hours support line.*

We’re here to keep your systems running smoothly day or night, so you can focus on your business, not your IT.

*Dedicated out-of-hours number available on request and not included in the standard VirtualIT contract.

FAQs

Why should I choose a local IT support provider in Devon?

Working with a provider that understands Devon’s geography, infrastructure and business culture gives you a real edge. EvolvIT offers fast, on-site support when needed and builds lasting relationships with local clients – whether you’re based in a coastal town, a city centre or a rural business park.

How can EvolvIT help migrate to cloud platforms like Microsoft 365 or Google Workspace?

We handle everything from initial planning and user setup to data transfer and ongoing support. Our team ensures a smooth, secure transition to the cloud, with minimal disruption to your business and maximum return on your investment.

How much does IT support typically cost?

Our support packages are billed per device, making it simple and scalable. There are no hidden extras – just clear, fixed pricing based on your business’s needs. You can use our online quote calculator for a fast, tailored estimate.

What makes your IT services different from others in Devon?

EvolvIT combines technical depth with personal, local service. We offer 24/7 support, proactive maintenance and a dedicated account manager who understands your business. Our engineers are based nearby, so when you need help, we’re never far away.

What are the key differences between managed IT support and ad-hoc IT support services?

Managed support is proactive and ongoing, covering everything from monitoring and maintenance to cybersecurity and updates. Ad-hoc support is reactive and often more costly long-term. EvolvIT’s managed services are designed to prevent problems before they impact your operations.

How does IT support improve data security for my business?

We implement multi-layered protection — from antivirus and firewalls to backups and compliance safeguards. Our team also monitors your systems for suspicious activity and keeps your software up to date, reducing risk and enhancing your cyber resilience.

How do you manage disaster recovery and business continuity planning?

EvolvIT designs bespoke disaster recovery plans for Devon businesses, using a mix of secure cloud backups, failover systems and remote access solutions. And because we’re based in the region, we can be on-site quickly if things go wrong, ensuring your business stays operational.

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Our services

Outsourced IT Support

Here at Evolvit, we provide three levels of out of hours 24/7 support for our clients in Bristol and the South West.

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Database Development

Tailormade business applications and websites using Filemaker, Drupal, PHP, MySQL, Javascript.

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Business Connectivity

Quick and efficient internet connectivity for communication, transfer of large files, daily processes and operations.

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Server Support

Installation, administration and optimisation of your company servers to accommodate all your business needs.

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Network Support

Wired, wireless and VPN network design, installation and on-going support packages.

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Computer Support

Computer setup and software installation to maintenance and troubleshooting. A bespoke support service that is with you every step of the way.

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Office 365

Keep all your information centralised whilst maintaining ease of accessibility for your employees, across offices or even countries.

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Data Backup

Ensure you can recover your data in the event of loss or deletion with our tailored data backup solution.

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Disaster Recovery

Minimise disruption to your business operations in the event of unforeseen circumstances such as fires & floods.

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