24/7 Out of Hours Managed IT Support in Bristol

Your IT Services In Safe Hands

We support some of the city’s largest law firms, charities, small and medium-sized businesses. We only offer fixed IT support contracts to give you peace of mind there will be no unexpected bills – you can budget for your IT services for the entire year to come. We are confident of keeping your systems running smoothly and have the history of success to back that confidence up.

If you’re new to IT outsourcing and are perhaps unsure of the benefits, read through our Guide To Outsourcing Your IT Department.

We have created an extensive FAQ section of some of the most common IT support queries we receive from our clients. Have a read through and you may be able to solve an issue without contacting us.

Why choose Evolvit for IT Support in Bristol?

Benefit of using Evolvit

Unlimited telephone support

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Unlimited remote access

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Unlimited callouts

Benefit of using Evolvit

Free professional hosting

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Free domain renewals and management

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Emergency mobile contacts for out of office hours support

Benefit of using Evolvit

Bespoke backup service - backups verified daily by a human

Benefit of using Evolvit

Bespoke monitoring of the health of your server(s) remotely

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New equipment supplied at trade prices

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Broadband supplied and monitored

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Bespoke online support system

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Direct access to highly skilled developers and support staff

Our services

Outsourced IT Support

Here at Evolvit, we provide three levels of out of hours 24/7 support for our clients in Bristol and the South West.

Database Development

Tailormade business applications and websites using Filemaker, Drupal, PHP, MySQL, Javascript.

Business Connectivity

Quick and efficient internet connectivity for communication, transfer of large files, daily processes and operations.

Server Support

Installation, administration and optimisation of your company servers to accommodate all your business needs.

Network Support

Wired, wireless and VPN network design, installation and on-going support packages.

Computer Support

Computer setup and software installation to maintenance and troubleshooting. A bespoke support service that is with you every step of the way.

Office 365

Keep all your information centralised whilst maintaining ease of accessibility for your employees, across offices or even countries.

Data Backup

Ensure you can recover your data in the event of loss or deletion with our tailored data backup solution.

Disaster Recovery

Minimise disruption to your business operations in the event of unforeseen circumstances such as fires & floods.

IT solutions to meet your business needs

Virtual IT Support
  • Email provision & management
  • Dedicated Virtual Server
  • Software as a Service
  • Remote Daily/Weekly backup
  • Remote Support
2nd & 3rd Line Support
  • IT co-sourcing
  • Desktop Support
  • Network Support
  • Holiday & sickness cover
One Point-of-Contact
  • Broadband
  • Hosting
  • Email
  • Antispam
  • Antivirus
  • Cyber security
Fast Response Times
  • IT engineers on standby 24/7
  • Backups restored quickly
  • Get in touch about your disaster recovery plan

Case Studies

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Iceotemp

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Migrate from in House IT to EvolvIT

Moving away from an in house IT solution to an outsourced one

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Migration to 365

Migration to Cloud based solutions such as 365 and away from SBS.

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Plant-ex Ingredients Ltd

Migrating on premises servers to our Hosted solution.

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Proud To Support Bristol’s IT Infrastructure

We support the local Bristol economy by employing local people and services within Evolvit. When required to outsource any work, we use local businesses that have proven to provide the high level of service we expect. By supporting Bristol in this way we ensure the steady input of local referrals – most of our new business comes from recommendations from existing customers.

In recent years, Bristol has grown as a city and developed into the technical and creative hub for the South West. The creation of new office space across the city such as the regeneration project Bristol Temple Quarter Enterprise Zone and the new Bristol and Bath Science Park shows real confidence in Bristol and its residents. We’re proud to support these new and established local businesses throughout the city.

The city’s retail side has boomed at the same time with the development of the new Cabot Circus shopping centre and the planned revitalization of the Broadmead shopping area. Any long-term resident is also eagerly anticipating the completion of the Bristol Arena a feature the city has been desperate for, for many years.

The directors of Evolvit are proud to call Bristol home after attending the University of the West of England. It’s helped them establish strong links and a desire to put something back into the community.

Local IT Services keeping your business running

In the current climate of a 24-hour economy, it is absolutely essential that your business IT systems are running all day – and all night. More employees are working from home, and this is great for a modern business as better flexibility for your staff means a happier and more productive staff overall. With high-speed data links becoming more affordable by the day it can now be seen as normal to be putting in a few hours in the evening.

But what happens when your IT support stops at 5 pm, does your IT department go home or your outsourced partner shut up shop for the evening? This could be a disaster in the waiting. You have that important sales call in the morning and decide to finish the proposal at home with a glass of wine. When you arrive home you find your office network is down or not reachable remotely. What do you do? Go back to the office and reboot everything and hope you do not break something or make things worse?

Here at EvolvIT, we provide three levels of out of hours 24/7 support for our clients in Bristol and the South West. Firstly all VirtualIT clients have direct mobile numbers for an absolute emergency response, to be used for critical support that above all else must be fixed as soon as possible. Secondly, all our VirtualIT clients are monitored on a 24/7 basis by our in-house monitoring systems. This generally means we know and are already fixing any known problems on your network. Finally, we have a dedicated out of hours IT Support number*. This dedicated number will get you direct access to an engineer any time of day or night.

We go that little bit further at EvolvIT to ensure that your systems are running smoothly every minute of every day, 7 days a week, 365 days of the year. If you are interested in the services we can provide please contact us, referrals and testimonials from clients that use all of our range of services are available upon request.

*Dedicated number available on request and not a part of the standard VirtualIT contract.

Evolvit Blog

A Group of People Discussing Charts on a table
2024 IT Predictions: What SMEs can Expect

1st March 2024

Technology has become indispensable for small to medium businesses (SMEs). Last year, the rapid advancements of technologies such as cloud computing have given SMEs capabilities once limited to large corporations.

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The What, Why and How of VPNs (Are They Worth it?)

21st December 2023

When Tim-Berners Lee modelled the structure of the World Wide Web, he visualised it as a series of connections through which data is freely shared and safely consumed. However, connecting the world has created dangers Lee failed to foresee. “If you’d asked me 10 years ago, I would have said humanity is going to do a good job with this. I was wrong,” says Lee

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How to Select the Best Business Collaboration Software

11th December 2023

Collaboration tools are deeply intertwined with the way we work. There’s an application for every function imaginable. Hop on Zoom for a conference call. Jump over to Slack, and there’s a channel for everything, from projects to casual chats. Pull up Microsoft Teams or Google Docs to work together on files in real time.

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