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24/7 Out of Hours Managed IT Support

Your IT Services In Safe Hands

At EvolvIT, we provide fully managed IT support to businesses across Exeter – from professional firms in Southernhay to retailers, manufacturers, and charities throughout the city and surrounding areas. Whether you’re growing a team or streamlining your systems, we deliver dependable, responsive support around the clock.

Our fixed-price contracts mean no surprise bills and no complicated pricing – just clear, consistent IT support that fits your budget and business goals. It’s why so many Exeter organisations trust us to keep their operations running smoothly year after year.

With a long-standing presence in the South West and a track record of success, EvolvIT combines technical excellence with local knowledge to give Exeter businesses the support they need – when they need it.

Why Choose EvolvIT

Top-notch customer service

We’re not a faceless call centre. When you contact EvolvIT, you speak to a real engineer who understands your business and can act fast. Whether you’re based in the heart of Exeter or just outside, you’ll get support that’s personal, prompt and genuinely helpful – every time.

Bespoke IT strategy & consultancy

Exeter’s business community is diverse — from startups and science parks to established legal and financial firms. We take time to understand your setup and tailor an IT roadmap that matches your goals, budget and compliance needs. No generic solutions, just smart, strategic thinking.

Advanced technical expertise

Our engineers bring years of experience across a wide range of platforms, systems and industries. Whether you’re moving to the cloud, expanding your infrastructure or improving internal processes, we’ve got the knowledge and tools to make it happen without disruption.

Cyber security expertise

Security is baked into everything we do. We help Exeter businesses defend against cyber threats with multi-layered protection — including real-time monitoring, staff training, and compliance with standards like Cyber Essentials and UK GDPR.

24/7 IT engineer support

Problems can occur at any time — which is why we offer around-the-clock support. Whether it’s a late-night server failure or a bank holiday glitch, our engineers are always on hand to keep your business running smoothly.

We Know Exeter 

We know Exeter – its infrastructure, its business hubs and its pace. Whether you’re near the Quayside, working from the Science Park, or operating across the wider region, our local presence means faster response times and better service when you need it most.

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What IT Services Do We Offer

Up-to-Date 24/7 Assistance

From late-night updates to early-morning alerts, our 24/7 assistance ensures your IT systems are monitored, maintained and protected around the clock. Using the latest management tools, we detect and resolve issues before they disrupt your operations.

Cutting-Edge Onsite IT Support

Need someone on-site in Exeter? Our engineers are available for fast callouts – whether it’s to fix hardware, install new equipment or troubleshoot a complex network fault. We come equipped with the tools and experience to get the job done efficiently.

Real-Time Remote Monitoring

We use real-time monitoring platforms to track system performance and security continuously. If something looks out of place, we’re alerted instantly, allowing us to step in before a minor fault becomes a major outage.

Bespoke backup & disaster recovery

Every Exeter business needs a plan for the unexpected. Our tailored backup and disaster recovery solutions ensure your data is safe, secure and recoverable — whether it’s a power cut, cyber incident or accidental deletion.

Smart Device Support & New Equipment 

From sourcing workstations for a growing team to managing mobile devices for hybrid workers, we help you find, configure and maintain the right hardware. EvolvIT keeps your tech running smoothly and securely, wherever you’re working from.

Secure, Modern Domain & Web Hosting

Your online presence deserves infrastructure you can trust. Our UK-based hosting solutions provide secure, scalable support for everything from corporate websites to customer portals – all backed by local support from EvolvIT.

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How it works

Switching to EvolvIT is hassle-free, and we ensure everything runs smoothly from the very start. Whether you’re transitioning from an in-house IT setup or moving on from another provider, we handle the technical side behind the scenes so your business doesn’t miss a beat.

We begin with a full audit of your existing infrastructure, identifying inefficiencies, potential risks and areas for improvement. This allows us to build a support plan that fits your team, your tools, and your future goals — not someone else’s template.

Every Exeter client is assigned a dedicated account manager – your go-to contact for both day-to-day support and long-term planning. You’ll speak to someone who knows your business, not a rotating roster of technicians.

We keep pricing transparent with simple, per-device contracts and no hidden costs. On-site visits, remote support and ongoing maintenance are all included – so you know exactly what you’re paying for, with no nasty surprises.

EvolvIT doesn’t just fix IT problems – we help prevent them, and we work as a partner to keep your business moving forward.

 

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What Our Clients Say

Case Study: Migration to Azure based AD

In 2025 it is rare to have a small to medium sized business with an on-premise server. Cloud-based systems have taken over — but this shift brings a common challenge: user authentication.

Traditionally, with a local Active Directory (AD) server, users could log in securely, access resources based on their permissions and work within a tightly managed, admin-free environment. Without an onsite server, businesses often lose that central control over passwords, permissions, and security policies.

At EvolvIT, we offer two reliable solutions:

  • Azure AD via Microsoft 365
    We configure Azure Active Directory using your existing Microsoft 365 licences. Devices connect to this cloud-based ‘domain’ just like a traditional one, allowing for centralised logins, seamless access to emails, data, and shared security policies—all managed through one account.
  • Hosted Server in Our UK Datacentre
    For clients needing more control or support for systems like SQL databases, we offer a hosted server setup in our South West datacentre. Linked via a secure site-to-site VPN, it functions just like a local server—only with added cloud benefits like redundancy and failover.

Every business has different needs. Get in touch and we’ll help design the right setup for your IT systems—balancing flexibility, control, and security.

Read the full study here   View all case studies  

Fully managed IT security for your business in Exeter

From law firms and accountants in the city centre to healthcare providers and tech startups near the Science Park, Exeter businesses face increasing pressure to secure their data and meet regulatory requirements.

From the moment we begin working with you, your systems are protected by enterprise-grade firewalls, antivirus and anti-spam solutions – all configured to suit your setup.

Whether your team is office-based, hybrid, or fully remote, we provide consistent protection across all environments. We also help Exeter businesses achieve compliance with standards like UK GDPR and Cyber Essentials, giving you peace of mind and a stronger reputation with clients.

Security risks evolve, but so do we. With live monitoring, regular updates and practical user training, EvolvIT helps you stay one step ahead.

Security Built In from the Start

From day one, your systems are protected with industry-grade antivirus, antispam and firewall solutions. Whether your team is working locally or using cloud platforms like Microsoft 365, we make sure everything is secure and up to date.

Stay Compliant, Stay Protected

We help you meet key cybersecurity and data protection standards such as the UK GDPR and Cyber Essentials. That means safer data, fewer risks and a stronger reputation with your clients.

Trusted by Regulated Industries

With years of experience supporting legal firms, healthcare providers and financial businesses, we understand what it takes to meet strict security requirements. Our team uses proven tools and best practices to keep your business compliant and protected.

Exeter IT Support To Keep Your Business Running

From early starts in the hospitality sector to late shifts in healthcare or logistics, we know that IT problems can happen any time, day or night.

That’s why EvolvIT offers genuine 24/7 support to businesses across Exeter. Our in-house monitoring systems run round-the-clock, alerting us to potential issues before they become full-blown disruptions. Whether it’s a critical update or an unexpected outage, we’re already on it – often before your team even notices.

For urgent problems, all clients have access to emergency contact lines. And for businesses that need continuous cover, such as those in finance, retail or professional services, we offer a dedicated out-of-hours support option to provide added assurance.

When your Exeter business relies on its IT to stay productive, EvolvIT is here to make sure it does — every hour of every day.

FAQs

What are the benefits of choosing an IT support company in Exeter?

Working with a provider that knows Exeter means faster response times, on-site visits when needed, and a real understanding of the local business landscape. Whether you’re in Southernhay, Marsh Barton, or on the edge of Dartmoor, EvolvIT is nearby — and ready to support you directly.

Can you help us switch to Microsoft 365 or Google Workspace?

Yes – we manage the entire migration process, from initial setup and data transfer to security configuration and staff onboarding. Our goal is to make the transition smooth, secure and tailored to how your business works.

How much does IT support typically cost?

Costs depend on the size and complexity of your setup, but we offer clear, per-device pricing with no hidden extras. You’ll always know what you’re paying and what’s included – whether it’s remote monitoring, on-site support or cyber protection. You can use our online quote calculator for a fast, tailored estimate.

How does EvolvIT’s service differ from other IT providers in the area?

We combine high-level technical expertise with a hands-on, human approach. Unlike larger national firms, we offer local knowledge, a dedicated account manager, and tailored support that scales with your business, all backed by 24/7 availability.

Is there a difference between managed and ad-hoc IT support?

Yes – managed support is proactive, covering everything from monitoring to maintenance and updates. Ad-hoc support only responds when things go wrong. With EvolvIT’s managed service, you avoid problems before they affect your team or customers.

How does IT support improve data security for my business?

We use a layered security model – including firewalls, antivirus, backup solutions and live threat detection – to keep your systems protected. We also ensure you stay compliant with data protection laws like UK GDPR, helping safeguard your business and its reputation.

How do local IT support providers manage disaster recovery and business continuity planning?

We build disaster recovery plans tailored to your organisation’s needs – using secure cloud backups, failover systems and remote access tools. And because we’re local, we can respond quickly on-site if an emergency hits.

Evolvit Blog

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Our services

Outsourced IT Support

Here at Evolvit, we provide three levels of out of hours 24/7 support for our clients in Bristol and the South West.

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Database Development

Tailormade business applications and websites using Filemaker, Drupal, PHP, MySQL, Javascript.

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Business Connectivity

Quick and efficient internet connectivity for communication, transfer of large files, daily processes and operations.

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Server Support

Installation, administration and optimisation of your company servers to accommodate all your business needs.

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Network Support

Wired, wireless and VPN network design, installation and on-going support packages.

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Computer Support

Computer setup and software installation to maintenance and troubleshooting. A bespoke support service that is with you every step of the way.

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Office 365

Keep all your information centralised whilst maintaining ease of accessibility for your employees, across offices or even countries.

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Data Backup

Ensure you can recover your data in the event of loss or deletion with our tailored data backup solution.

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Disaster Recovery

Minimise disruption to your business operations in the event of unforeseen circumstances such as fires & floods.

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