Why Schools Choose EvolvIT for IT Support

At EvolvIT, we understand the unique challenges schools face when it comes to managing technology and recognise that each institution has unique requirements. We are proud to offer expert, tailored IT support for schools, combining decades of sector-specific experience with EvolvIT’s robust infrastructure and regional reach. We provide high-quality IT support for education providers across Bristol, Cardiff, and throughout South West England.

Whether you’re a primary school, secondary school or part of a growing multi-academy trust (MAT), our services are designed to enhance your digital learning environment, ensure safeguarding compliance and keep your systems secure and reliable.

What We Do

Computer Support

Office 365

Network Support

Cloud Backup

Cyber Security

Outsourced IT Department

Disaster Recovery

Why Choose EvolvIT for IT Support in Schools

Remote access

Accessing your school’s data securely through the internet, even when you are at home or travelling, is very empowering. You no longer have to remember to copy those lesson plans onto a mobile storage device or your laptop to take them home; just access them as and when you need to.

Budget Maximisation

We are able to supply a wide range of new and used equipment at discounted prices. For example, desktop PCs, laptops, tablets, interactive whiteboards, servers and AV equipment.

Even used equipment is often available with warranty periods of up to three years, providing you with peace of mind in addition to the substantial initial cost savings.

Advanced technology

Many schools are also moving away from traditional computer labs, where the technology is segregated from everyday learning, in favour of mobile devices in classrooms. The availability and low cost of tablet devices open a new world of possibilities for teaching in a new way. Let us help you harness these technologies and put you in control.

Cyber security expertise

Cyber threats don’t care where you’re based and neither do we. From ransomware prevention to user access controls, we provide layered cybersecurity tailored to schools in Bristol, Cardiff and South West England. We also help ensure compliance with data protection and industry regulations.

24/7 IT engineer support

Your school doesn’t stop after hours and neither does our support. We offer 24/7 engineering cover and proactive system monitoring to ensure critical issues are handled before they become problems – no matter when or where they arise.

Advice & recommendations

Are you not sure what to do to achieve a goal or solve a problem? We can advise you on what technology could be employed to help you, but without blinding you with terminology. Just by examining your systems and the way you run your school, we can often make recommendations for improvements that you may not have spotted yourself.

Have any questions? We are always open to talking about your specific educational IT support needs.

Comprehensive IT Support for Schools

Providing 24/7 Support for Educational Sectors

EvolvIT delivers strategic, end-to-end IT support tailored to the needs of schools and multi-academy trusts. We understand the pressures of modern education, tight budgets, safeguarding requirements, and the need for reliable technology in every classroom.

Our service starts with a full review of your systems and goals. We then create a bespoke support package combining onsite technician visits, remote helpdesk access, cybersecurity protection and long-term IT planning. Each school is assigned a dedicated consultant who becomes a familiar, trusted point of contact.

We provide everything from secure networks and Wi-Fi to device management and cloud platforms like Google Workspace and Microsoft 365. Our cybersecurity measures meet KCSIE and GDPR standards and we offer staff training to support compliance.

Whether you’re looking to extend your internal IT team or need a fully managed service, our proactive approach keeps your systems secure, efficient and ready to support teaching and learning.

What Our Clients Say

Fully Managed IT Services for Schools and Education

Benefits For Schools & MATS:

  • Improved system reliability and reduced downtime
  • Stronger cybersecurity, compliance and peace of mind
  • Greater confidence and capability among teaching and support staff
  • Tailored support packages to fit your budget and infrastructure
  • Strategic alignment with school improvement plans

What IT Services Do We Offer

Up-to-Date 24/7 Assistance

Our IT support never sleeps – and neither do our monitoring systems. We deliver round-the-clock assistance across Devon, using advanced management platforms to detect and resolve issues before they impact your operations. It’s proactive support you can rely on.

Cutting-Edge Onsite IT Support

Need support at your premises? Whether you’re in Exeter, Barnstaple, Totnes or anywhere in between, our engineers are available for on-site visits. We provide everything from hardware diagnostics to network troubleshooting – swiftly and professionally.

Real-Time Remote Monitoring

With our remote monitoring tools, we keep an eye on your systems 24/7, identifying potential faults before they cause downtime. This constant vigilance helps your team stay productive and protected while reducing the need for reactive fixes.

Bespoke backup & disaster recovery

Data loss isn’t just inconvenient – it’s risky. We design backup and recovery solutions around your business, using cloud and hybrid technologies to ensure critical files and systems can be restored quickly in the event of an emergency or cyber attack.

Smart Device Support & New Equipment

From setting up secure laptops for your remote team to managing mobile devices across multiple sites, we help you source, configure and support the right tech. EvolvIT keeps your equipment up-to-date, secure and ready to perform.

Secure, Modern Domain & Web Hosting

We offer fast, secure domain and hosting services backed by our UK-based infrastructure. Whether you’re running a brochure site or a high-traffic online platform, we ensure your web presence is stable, scalable and supported by local experts.

Frequently Asked Questions

What is included in your IT services for schools?

Our school IT packages cover helpdesk support, proactive maintenance, cybersecurity, infrastructure, training, devices and strategic guidance.

Do you provide support during term time and holidays?

Yes, EvolvIT offers year-round IT support for schools, during term time and school holidays, ensuring that system upgrades, maintenance or installations can be carried out with minimal disruptions.

Do you work with in-house IT teams?

Yes, our Core Support model complements your team, offering advanced technical expertise and strategic support.

What makes your IT services for schools different from others?

At EvolvIT, we combine top-tier technical expertise with a personal, down-to-earth approach. Our clients have access to 24/7 support, tailored solutions and local knowledge, all backed by a team that truly gets to know your school.

Are you familiar with education compliance needs?

Yes, our services at EvolvIT include training and systems compatible with KCSIE, GDPR and safeguarding best practices. We provide secure networks, access controls, filtering, and staff training to ensure your school remains compliant.

How quickly are you able to respond to IT issues in schools?

We offer 24/7 IT support and provide rapid response based on prioritised Service Level Agreements (SLAs). Critical issues affecting teaching or learning get top priority, with many problems resolved remotely within minutes. For more complex issues, we dispatch our engineers to your site promptly.

Do you support Google Workspace for Education and Microsoft 365?

Yes, EvolvIT can deploy, configure and manage both platforms. From email setup to cloud file storage and collaboration tools, we ensure your school gets the most out of its investment in educational technology.

How can you improve our schools' cybersecurity?

Our expert IT support for schools includes comprehensive cybersecurity protection, including firewalls, anti-virus, web filtering, email security, multi-factor authentication, and staff training to meet education sector standards.

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